29 November 2015
The Capital Market Authority launched an e-compliant system to cope with the Government’s policy of converting into e-government.
The new system will enable the participants of the capital and insurance markets to file comments and complaints against the companies regulated by CMA without the need to move tothe CMA’s premises to submit a complaint or application.
Complaints may be submitted electronically through the CMA’s website www.cma.gov.om and selecting CMA services on the main page of the website, fill the form and attach the supporting documents.
The application will save time and effort in the complaint process and the system will send an “sms” to the mobile telephone of the applicant as communication conduit with CMA.
The service enables CMA to follow up the information and statistics received from the citizens on the insurance complaints, consideration and finding swift solutions.
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